"Undergoing refurbishment currently, older parts and rooms very dated and run down. Good location for first time in London. Public transport bit out of the way, bring good walking shoes unless you plan on calling for taxi or Uber all the time."

"Excellently value for money. Quadruple room for family 4 adults more than spacious. Free ferry a bonus. Canary Wharf on other side loads to do or onwards underground. Games room, bar and outdoor drinking area. Breakfast so/so but only £13 each. Tescos just outside and a great coffee shop at The Barn city farm 5 mins walk away"

"Lovely friendly staff which is nice when in such a big hotel. The room was spacious and beds were comfy. Great location"

"No air conditioning but grateful to have found an oscillating fan. It felt like an old hotel that got a cheap upgrade and was trying to save money wherever possible. Meanwhile, the staff was doing their best to manage angry customers. It feels like the owners of the property are lucky to have the staff but are shooting themselves in the foot by delivering a C-level experience. I would never recommend this hotel."