Find hotels near Strand Rockpool, Townsville from SAR 341

"We were informed in advance that there would be a large function near our room on the first night of our stay which would be noisy. I asked for a room to be allocated to us that would minimise the noise and was told that this was not possible. The music went to 11pm and our room shook with the noise. there were other rooms we could have been given. I complained and got a $50 voucher Poor management"

"Clean and tidy, comfy beds, great staff and great location."

"Clean room and friendly staff "

"Great location, 10 minute walk to ferry terminal to Magnetic Island. Several wonderful restaurants to choose from. "

"the only let down was pool was a bit outdated but the rooms were beautiful "

"Always a great stay"

"The hosts, Charmaine and Skye, were wonderful. We had a special request and they went above & beyond. The views of Magnetic Island, The Strand, and the Rock Pool are very spectacular and therapeutic.The unit is well provisioned and looked after. Thanks!"

"Just an all round average stay "

"Be wary when handing over a cash security deposit. I checked out early before reception was open. Called them about the security deposit and they said they'd return the security deposit onto my card or bank transfer it. I flew out of Townsville thinking my security deposit would be refunded that day. I called them up after flying home to confirm the return of my security deposit. A different girl answered the phone & said they can't return cash. They would hold my money in a client account at the Motel for next time I come back & stay. They've gone against what they told me. Is this even legal? I'm not returning to Townsville. Was there briefly for a family funeral. I'm waiting on the manager to call me back and sort this out. They said she's busy with meetings and could take 3 days. I said I'd be calling tomorrow. Hopefully this should be sorted out."