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"Great location. Apartment was clean and very comfortable for our family. Would definitely stay again next time we are in the area."

"Check in staff were fantastic, very friendly and helpful. Hotel is undergoing some renovations, but well managed. Our room had a nice view over the beach and everything worked. Only comment is water pressure is low in the shower and basin."

"Central location. Easy parking (paid) but very convenient. Downside, 'pillowtop' mattress was not at all comfortable. Very firm bed. Considering they sell themselves on having a pillow menu, U was dis"

"Our stay was unfortunately overshadowed by a very unpleasant check-in experience. The front desk lady who checked us in never smiled once and appeared unhappy and unfriendly throughout the entire interaction. What made the experience even more uncomfortable was that her attitude seemed noticeably different when serving other Western guests. She was warm and welcoming to them, but cold and dismissive toward us as Asian guests. In addition, several reasonable requests were immediately rejected....

"Hands down one of the best hotels I have ever stayed at. Stayed in the deluxe king ocean and the view was incredible! The rooms were clean, the staff were nice and the amenities were so well maintained. Highly highly highly recommend if you are coming to the Gold Coast since it is right by the beach and walkable to a lot of places! Will come back for sure!"

"2-3 star hotel at best. The 5 star is misleading and somewhat false advertising. There is nothing 5 star about the hotel, rooms or experience. Curtains are NOT black out, rooms are NOT soundproofed. Cheap amenities, shower head is a basic handheld. You are provided 2 thin towels. Expect stains. The “king size” bed is the ol 2 single beds mushed together and NOT an actual king size bed. If you want late checkout expect to pay $50 per hour but then get woken by bangs on the door from housekeeping...

"Absolutely stunning hotel. Modem and clean. The buffet breakfast was to die for. Staff are lovely too."

"Great stay"

"The staff were very helpful and made sure we were enjoying our stay."

"Excellent location"

"Older hotel that has been nicely refurbished. Bathrooms an older style still but we had a bath ! Lovely location on the waterfront, close enough to the centre to walk for restaurants etc but far enough down to be nice and quiet at night. Very clean, friendly helpful staff, would recommend it highly ."

"10/10"

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"Very nice"

"I liked that tram was right next to it the hotel, was convenient to go shopping the room I stayed had a nice view of some parts of the beach, Staff were friendly welcoming and helpful, 5 to 10min walk close to beach, restaurants and cafes. Breakfast was average the variety of the basics it was convenient to have and go to our daily activities"

"Thr staff were very friendly and helpful. The room and amenities were very clean and comfortable. The location was excellent for us. Would stay there again."

"Check in was easy, The rooms was neat and tidy and got cleaned every day. The hotel does show a bit of wear and tear and there was garbage bags on the floor that wasn't collected for days. Close to Cavil Ave, however lots of empty shops and homeless people on the area around the hotel. Car park was easy and lots of open spaces available. Also very close to the tram."

"The management did a great job catering for my wife's mobility issues. Thanks."

"Good breakfast buffet. 10min walk from supermarket and marine shops. Lifts are small, unfortunately, 2 were broken, causing delays."

"this the second time we book in this hotel all is very good only if they make the room services every instate of every week."