"yes"

"Uh. Where to start. First of all, the name is misleading. This hotel should be called, 'Worst Western Hotel' and not the Best. No complaints about the staff who were helpful and polite. My room was covered in dust from top to bottom. The coffee sachets - DUST. The kettle - DUST. The coffee mugs - DUST. The bathroom - DUST. As a bonus, the bathroom also had not been cleaned and there were human hairs from every angle - in the shower, on the floor, in the sink - everywhere. It was generally a...

"The room was very basic for the size of it and I feel the room and bathroom could do with some renovation"

"Room was small but quiet . No windows just a skylight"

"I really liked this hotel. It's what I would call a hidden gem, because I had no idea it was there. The building is clean, housekeeping is spot on, the staff are attentive, and able to offer advice on almost everything. The bar had a lovely atmosphere and the lounge had the largest TV on planet Earth. Breakfast was the best I'd had in any hotel. It's a 2 minute walk from the tube station, and close to all amenities. Just outside the tube station are a number of street food vendors, which looked...

"The hotel lobby was well presented, clean, and well maintained, creating a good first impression. The staff were welcoming and friendly throughout our stay, and the breakfast offered a good range of options. The air conditioning worked well, and the TV was good quality. Unfortunately, the room was a huge disappointment. We booked a small double, but it was extremely cramped. The double bed was pushed up against the wall, meaning one person had to climb over the other to get in and out. There...