"First room had no ac but staff handled a change quite quickly. The whole hotel and restaurant was completely overwhelmed - not sure if it was due to the full house or a lack of staff but they all kept a smiling face and tried to help everyone as quickly and efficiently as possible. Would recommend but perhaps not in a busy weekend. Parking and drop off was a major problem"

"No AC, stuffed room"

"Room was clean. The room had working air conditioning. Breakfast was excellent. Would recommend this Southampton hotel. Location was adequate with goid access to the train station and a lengthy (30 minutes) walk to the old town center. For the American travelers, the hotel does not provide wash cloths with the towels. Odd. Nonetheless, a very nice hotel."

"Great place to Star and rest"

"I arrived 15 min early and they wanted to charge me 20 pounds for early checkin. Called for extra towels and they did not deliver. Went to the front desk to ask for towels and they said that they did not have any available."

"Very convenient location. It's a walking distance to the train station,mall,restaurant, and stores. Our room was clean. Staff are nice. Breakfast was okay. Happy with our 1 night stay!"

"Good ac. No laundry facility."