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"Arrived at the property and called to check in. Was told that property was closed for refurbishment and I had to go to a different property managed by them 15 minutes away. Got there and room was minimal and bare. Host was nice but it wasn’t an aparthotel as the original one was advertised as. I left and booked a night at a local Travelodge instead. "

"The key to a lot of people’s room was not working. So you needed a staff member to take you back and forth and that meant waiting sometimes. It was very annoying. However, it was not a bad place to stay. Spacious room and I liked the swim

"

"Would really recommend. Not too far from Ilford underground. Parking available. "

"Amazing hotel, really friendly staff and my children loved the

! Would come back again! "

"We picked the hotel for the use of the facilities which were lovely the staff were all very accommodating, the outside

was lovely as was the jacuzzi and sauna. "

"Some rooms could do with an update. Service is a little slow. Breakfast room had food on the floor from previous nights service. My bed was large and comfy but was 2 singles pushed together and the gap kept opening up. Room was clean and had eveything i needed. bathroom could do with an upgrade. Showers was good pressure and plenty of room. Gym and

were good. "