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"Staff were all very super helpful and friendly. Claire made our stay very special, her kindness and attention to customer service was the best I have experienced in a very long time anywhere. A great place to stay for a short break, clean rooms, comfortable beds, unlimited breakfast. Good value for money, 15 min walk to bus services from road behind hotel to station and shopping centre. I would definitely stay here again."

"We had an excellent experience. The staff provided outstanding service and went above and beyond to make my parents' anniversary feel truly special by beautifully decorating the room. Everyone was friendly, welcoming, and approachable, which made our stay even more enjoyable. The only disappointment was that the steam room was not working during our visit, which was a shame as we had been looking forward to using it. Aside from that, we had a wonderful experience and really appreciated the care...

"No restaurant available as per the description and photos - I had planned to eat dinner after Check In but couldn't. Breakfast was in the reception area and not very comfortable. On check in, I was asked what time I wanted my 'full English' - not ideal being held to a time. Full English didn't have standard bacon - it was non pork Turkish bacon which I should have been told about. I only ate half the breakfast, and I was only offered the cooked breakfast (with some fruit and toast). Bed...

"Always enjoying staying here and often find rooms are reasonably priced and good value. Staff always freindly and rooms always confy"

"Tolles Hotel nahe Bahnhof und Einkaufsstraße Mit dem Zug 15min ins Zentrum London"

"We had a lovely stay at the Bell Inn. Had booked the super duper room and were very pleased with it. Everything we needed was there and in a beautiful, fresh space."

"Clean, comfortable room. Bathroom great, shower good. Staff were great. Recommended"

"A very warm welcome from staff on arrival. Lovely room, spacious and beautifully decorated. Fabulous rainfall shower. Delicious breakfast with a wide choice. Highly recommend."

"We would have rated the Castle excellent if we had slept better, but having a room on the busy main road made that difficult…we could imagine that another back room was much quieter. But the atmosphere was nice and both dinner and breakfast freshly cooked and well-presented were all enjoyable."

"Clean and comfortable. A more accessible plug socket would be useful!"

"There was a stain on our bed covers"

"Breakfast was great considering it was free. Easy access to get in. Friendly staff. No issues."

"Great apartment well situated, and very c"

"En general bien ,único detalle si quieres limpia tu habitación diario debes avisar para que la limpien, de otra manera la dejan sucia"

"Really cosy, quaint room a stone's throw from the station, and surprisingly quiet despite the World Cup going on across the road. Even though I arrived and left outside staff hours, checking in and out was smooth thanks to clear instructions emailed in advance and the good, old-fashioned room keys instead of cards. They even provided a fan to survive the last of the heatwave. Highly recommend!"

"The hotel was very poorly staffed throughout our stay. 75%+ of tables had dirty glasses / empty bottles that needed clearing. All draught options were off at the bar and we were charged 20% service for opening 2 bottles of beer. The spa was ok but very tired. The changing rooms had a lot of broken plastic worksurfaces. The pool itself was ok but had clearly had a rushed refurbishment with a poorly fitting pool liner. It all felt quite claustrophobic. The jacuzzi was way over-chlorined...