"'Apartment' no bigger than a hotel room. Smell of drains. Very difficult key box, took half hour to get into it. No toiletries unless you count handwash and shower cream dispenser. Definately not 5 star. No milk"

"A very warm welcome The room was so warm and spacious , with the most comfortable bed. The pub had a really good vibe and the food was amazing Thank you for looking after me while working away from home. Will definitely return Best wishes Sue"

"Very clean hotel, exceptional service"

"Staff were friendly and helpful. Room clean and well maintained. Breakfast was excellent."

"Staff really friendly. Room clean and tidy. Good choices for breakfast. "

"The guest house was located in a super position, close to the station and city. The walk to the city via the footpath alongside the river was lovely. The hot drinks tray and refrigerator in the room were a useful idea and well used. The bed was comfortable and we got a good nights sleep even though the station was close by. Martyn was great and a good source of information. There were lots of great eating places nearby. We would definitely go back should we visit York again."