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"Ok"

"Outstanding service, beautiful room, very comfortable. "

"I had a very pleasant stay at the Hyatt Calgary. The location is excellent and convenient for exploring downtown. The hotel amenities were well maintained, and the staff were consistently friendly, professional, and helpful throughout my stay. It was quite busy on Friday night, which led to some delays, but the rest of the experience was excellent. Overall, a comfortable stay and I would gladly return."

"Very clean room, overall great stay."

"Good location and well kept."

"Loved the location, the customer service was amazing and the food was the best. Highly reccommend and I would stay again!"

"We had some issues with our room as we tried to check in after the 3pm time and our room wasn’t ready. The staff were quick upgrade and switch us to a different room but when we unlocked it with our key cards it was clearly occupied. After the confusion we were assigned another room and had an enjoyable stay."

"On the 21st floor all we heard was emergency sirens all night. The windows must have been made out of paper mache. The hotel needs to upgrade the windows to a more soundproof design. The starlight patio was closed and only available for special bookings. The patio itself needed some work to bring it up to a maintained standard. No work area in lobby or anywhere."

"Accessibility to events we were attending."

"The parking is only valet and they take a very long time to bring your car even when you give notice. There’s no safe in the room. They only clean the rooms every other day. They refused to check us in 15 minutes earlier than check in time! The lobby and breakfast are very basic."

"C'était parfait"

"It was great"

"Great stay"

"The rooms and the location are definitely worth it, the staff seem to be friendly but slightly inexperienced"

"It was a lively location in Kensington, very walkable with good restaurants nearby. Felt like a neighborhood. Room size was excellent, breakfast was good, and the food at the Oxbow was very good."

"Two of the three times I spoke to the front desk, they spoke very fast and were abrupt and unhelpful, the hospitality did not match to cost of my stay. Also I understand it is outside of the hotel's control, but there was very loud construction right outside my window very late into the night, keeping me up past 2 a.m. that I was not made aware of before hand."

"Very well situated hotel. Good breakfast, excellent staff. Very happy with stay."

"One thing that stood out during our stay was the number of homeless people roaming around the area. While the hotel location is convenient and close to many places in Calgary, the surrounding environment did not feel very tourist-friendly, especially for visitors who want to relax and enjoy their vacation. The hotel itself has potential, but the overall experience could be improved. The breakfast was very basic and felt quite dry, which was disappointing considering the price paid for the stay....

"2 things make my stay feeling terrible. Firstly, I got jump scared by some random teens. Lucky for the hotel, I have heart disease and I have my meds with me. After that, when I trying to take shower, there is a metal plate from bath door dropped on my poor head. Lucky to the hotel again, I didn’t get hurt bad. I chose the hotel because of the brand, which I had 2 nights in Vancouver location last year. I guess I need to reconsider if that brand can be trusted or not"