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"Very misleading photos, clean bed that was practically it. Stains on the floor, very dated, rust everywhere in the bathroom. Lots that needs replacement"

"The room was generally clean and up to my expected standards. The staff was friendly and attentive. The coffee maker had not been cleaned and there was paper towel in the water vat. The tub needed obvious attention as the drain had corroded and been corroded for a while. It was unsighhtly."

"I canceled this reservation and you charged me $17.99 fee and $245.99 for the room. I want you to reverse these charges."

"I struggled to hear the woman at the night checkin. She was friendly and efficient but did not change her volume despite me explaining that I couldn’t hear her… several times. "