4/10 Poor
Chris
Traveled with group, Business traveler, Traveled with partner
24 Jum. I, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This was our second stay at this particular location. We stayed last year during the rodeo as the location is close to the arena, and had to change rooms twice, couldn’t get bath towels and had a fight break out in the hall at 2am…they claimed to be doing several renovations and had big plans to fix and prevent the issues we’d experienced from happening to future guests. …fast forward 1yr…we thought we’d try them out again this year for our rodeo stay and see if they’d indeed improved. The rest of our group chose to book a different hotel this time in light last years expert, (8 rooms not including ours).
We started off by being given the wrong room, (we booked a king and the first room had 2 twins)…room swap was fine, find out the pool is closed that evening, fine, then go to have a shower in the morning and find the last guests bar of soap, with body hair still on it, in the tub. The room wasn’t very clean, clearly, everything was still very dated and worn…I’m not sure what “renovations”’were undertaken over the last year, but I didn’t see the end result of any of these promised “improvements.” For perspective, the room barely fit the bed, and the fridge was on the desk with the microwave on top of it and the coffee maker next to it…I travel lots, and this was a first…
The location was convenient, that’s the only positive. Next year we’ll opt for having to drive to the arena and stay at a different hotel with hopefully better experience results. Fool me 3 times…not likely
Chris
Stayed 3 nights in Apr 2024