"Vincent was amazing. Nice property. Worth it! Thank you to the Jesmond."

"We book the hotel, When we arrived at the hotel ,was told they had no rooms available. also they said that they couldn’t find our booking , then said that something may be available at a different hotel, when looked at the place there was no suitable parking . Also the man had not been able to confirm with the hotel, They now say there was a room and have kept our money."

"1. I’m a 80 year old female solo traveler who has stayed in Youth Hostels to luxury. 2. I was leaving at 6;45 the next day so did not expect the full breakfast I paid for. I saw the coffee maker in the dining area and was told I would have to make it myself in my room. There was an opened box of cereal and a box of shredded wheat so I was told there would be milk. 3. Sarah quickly disappeared up the stairs and since I was loaded with luggage and after a long day of travel, I was slow. No...

"All was fine. Need a hairdryer in room though."

"Clean room comfortable great breakfast included close to transportation and restaurants pubs"

"Immaculate room with amenities, friendly approachable staff, nice location, very quiet and peaceful stay, perfectly ideal for long distance commuters needing a local place to stay. Very happy, thank you. "

"This hotel is not as advertised or as described - be warned "