"wish there were toothpaste"

"Overall, the hotel was good, but unfortunately, we had a very bad experience today. We were checking out today, so my husband and I went to pick up our rental car. Unfortunately, there was a significant delay with the car rental company, so my daughter and elderly parents stayed behind and waited in the hotel lobby. According to the hotel staff, my daughter’s backpack was stolen by a man and a woman while she was in the lobby. The backpack contained valuable personal belongings, cash, and,...

"Bien qu'un peu excentré, l'endroit est pratique. Le personnel est plutôt accueillant et la chambre était tout à fait correcte. L'un de mes meilleurs séjours à Londres où l'on peut malheureusement avoir bien des surprises. Aucune mauvaise surprise ici. L'établissement fait le job !"

"Our room was not in the best shape. The carpet was filthy. Property seems run down."

"Good location"

"There are literally 3 Premier Inn's within walking distance. We were initially brought to the wrong one. Also, booked a room that slept three and it was set up for two when we arrived. Courtney was helpful in facilitating a bigger room that slept 3 adults, but one bed was like a cot and uncomfortable. For the price point, it was fine for a place to basically sleep. Conveniently located for the train, bus, and places to eat. We did ask them to clean our room, it was never cleaned. "