"The ataff were are all amazing - from check-in to the dining, they were all professional and kind. The bed was very comfortable and our room had all of the necessities and great AC! Where this hotel has challenges is in its cleanliness. Our bathroom was not properly stocked and the toilet had not been cleaned (no descriptions should be necessary) and the tables in the dining areas need to be wiped down and cleared more frequently. We recognize that this hotel is heavily used but the...

"Super late check in. Front desk made it seamless, I was exhausted. Got up and had a super breakfast buffet. Everyone was friendly and very helpful, after a long day of flights, lost baggage, and transport issues, they were a definite highlight and saving grace. Thank you!"

"Great meal deal"

"Ok for 1 night but I probably won’t stay here again"

"Really heavy air freshener smell in rooms and hallways (instant headache!), only 1 of each towel so we had to share after a shower, weird entry/drive way with awful speed bumps. Comfy bed, reasonably quiet until 4am when people start getting up and leaving...."

"The room was"

"Room not that clean. Bathroom fan didn't work. Some mold on bathroom. Smoke alarm went off early in AM. False alarm. Overall property in disrepair. Staff disinterested. First time staying at a Premier Inn and probably my last. "

"Very handy for Horsham railway station. "