"Hotel was very close to Gatwick North Airport so that was excellent for me. I only stayed for 1 night so my experience was very short. But it was a great experience with warm helpful staff and a great atmosphere at night at the bar. Room was clean and had everything you needed for a short stay."

"Everything was OK"

"We were very upset to find that the restaurant was not open and did not get told of this when booking and before arrival. It was very upsetting after a 10 hr flight to have to walk to another hotel to get a meal."

"We booked via Expedia and added the reservation to our premier inn account. There seemed to be a problem from the start. The app stated I had requested a meal and breakfast for 1 (but there were two of us travelling) and that I had over £50 to pay. After several messages via Expedia I was reassured that everything was ok. When we arrived at midnight the reservation number wasn’t in the system… using my name and postcode didn’t work either. After 20 minutes the reservation was found after going...