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"Mar, the hotel reception was very caring, and has 5 star customer service. The restaurant Chef, manager and staff were great, making our daily provided breakfast outstanding! Tres bien!"

"Nice new hotel close to train station. Room was very nice. Only unfortunate thing was room is just above staff smoking area and the garbage. It was so hot in the room with no fans or AC but if window was open we choked on smoke. After midnight it was nicer and cooled room off. "

"Very cozy. Breakfast included. Great location and views."

"We had a fantastic stay at Resort La Ginabelle. The location is excellent — just a short walk to restaurants, shops, and with a beautiful view of the Matterhorn. The complimentary shuttle to and from Zermatt station was a great convenience. The staff were consistently warm and helpful — from reception to housekeeping to the breakfast team. Housekeeping made sure our room was always spotless, especially while we were out. The buffet breakfast was delicious with a wide selection to start the day right. A lovely bonus was the kids’ room, which our toddler really enjoyed. It made our stay even more family-friendly. Would definitely recommend for anyone looking for a comfortable and welcoming base in Zermatt. "

"Although the hotel is dated and basic, it was really clean and in a great location. Check in was easy and we had a great time."

"Comfortable room, friendly staff, good breakfast. If you have large luggage, maybe a taxi will help. "

"Lovely location. Small room but this was expected. Very friendly and helpful staff!"

"Very nice property and interesting story of family history of hotelers in Zermatt and support of the community. "

"Amazing views and comfortable beds. Everything was clean and organized, i have no complaints"