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"Loved the location of the property. We had a beautiful view of the St. Patrick's Cathedral from our room. Stacey at the front desk was amazing, wonderful customer service."

"Old! Not worth the money! Especially the bed ! Honestly everything was horrible!"

"Went on a Mother Daughter trip and had a lovely stay. We arrived in time to see the Hotel update their decor to Holiday and it was beautifully set with sparkling trees throughout the main ground floor. Made it ultra festive and let's not forget the Live Jazz Music performance they have scheduled at the hotel bar on Saturday night- it was really nice to see/hear. Staff was super helpful, from the front desk check in, doormen, and the Luggage help desk. They have an onsite cafe/mini market on...

"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"The ceiling of our bathroom started to leak water and bubble, leaking onto the toilet. Thankfully we were checking out as soon as heavy rain happened. The hotel room was super incredibly small for the price. It was practically a shoebox. The bathroom was incredibly small."

"Small rooms which are typical of NYC. Great location in upper west side. Comfortable and quiet rooms."

"I liked the lay out of the room the staff could have been more helpful when it came to late night services like water and toothbrushes and the view needs to be better all we could see was another wall or that should be emphasized that there is no view"

"Very spacious, quiet room with a kitchenette. Comfortable beds and plenty of storage."

"Excellent location. Very satisfied."