"We stay this hotel for 2 nights, first our AC doesn’t work and it was really hot. We stayed on the 2nd floor and ppl on upstairs were so noisy until 1 am and we had to go tell front desk. Staff were friendly they come to fix AC but it still doesn’t work. House cleaning never cleaned our room, our body wash was empty we asked but never get refilled. Parking lot was great."

"They ignore you don't bother sending messages or trying to contact them and the property felt dirty don't bother sleeping in the morning either the cleaning equipment is so loud and there is a lot of noise outside"

"Not clean and not good breakfast."

"Needs to add shuttle service from ORD OR JUST TELL PEOPLE HOW TO USE THR BLUE LINE AND THE BUSS TO GET THERE ON THEIR WEBSITE. in fact given the crowded place where the shuttles run, the $5 for s day pass for the cta is a deal."