"I booked this hotel because they have valet parking. When we checked in, I was told the parking garage was full. I was given 3 other parking garage options and they were all full as well. So I had to drive around and find parking on my own. The air conditioner in the room was broke. There were no other rooms available to move to. They sent someone up to try and fix it but it couldn’t be fixed. They did bring us a fan but it was very hot and not comfortable. Also, a chunk of the bathroom door...

"First time staying at this hotel. Location was great, rooms are very small but seemed to be clean. There is no refrigerator in the room so if your need something cold i would recommend bringing a cooler. The bathroom is super tiny that you have to maneuver your way to open the door cause the toilet would be in the way. We stayed on the 4th floor, could definitely hear traffic and people outside so i wouldn't say it was quiet. Underground parking garage is super tiny not many spaces but they do...

"Had an absolutely wonderful stay at the Best Western Plus South Holland/Chicago Southland! Enjoyed my stay so much that they would be my preferred and first choice of a hotel stay anytime I come to Chicago to visit. Safe, clean, modern, convenient location, complementary breakfast, daily housekeeping, family friendly, and friendly staff. Everything was good in my eyes and I appreciate the hospitality from the staff and housekeeping as well. I’ll definitely stay here again and I would recommend...

"The place is very quiet and the staff are welcoming"

"Overall good value for the money."

"Great parking and good staff. Honestly it was a straight forward hotel. Clean but rooms need some upgrades."

"Es un hotel que ofrece shuttle del aeropuerto al hotel y viceversa; lo menciona dentro de sus servicios y no lo brinda. Me contacté con el hotel antes de mi llegada para solicitarles el servicio de shuttle y nunca contestaron, hasta lo noche de mi llegada que hablé para pedir que me lo enviaran y fue cuando me informaron que no lo tenían disponible; esto hace una diferencia de entre 25 y 30 usd para cada traslado, es decir 60 usd en total, lo que ya lo situa en el rango de precio de otros...