"Everything with the room itself was great. It was clean and in a great location. My issue with this reservation was the amenities. They are not inlcluded. So even though the listing says they have pools and hot tubs, don't expect to be able to use them unless you pay more when you get there. This should be made clear to anyone that books at this resort. "
"The advertised breakfast was actually just a skeleton of a breakfast. Most critically for me, the room I had was in the older motel part of the hotel. The smell of the chemicals they apparently use for cleaning was horrible. When I started to feel seriously inconvenienced after a couple of hours, the staff was already gone, so I could not get a different room. I had a terribly bad night because of this. I would have slept better in my car..."
"We loved our time at the Von Trapp Family Lodge and would love to come back and spend more time in the future. It is a beautiful property with beautifully maintained buildings and grounds and gorgeous flowers throughout. The lovely antiques and family momentos made it a truly special stay for us. Our dinner in the dining room was delicious and our room and bed were comfy and quiet and perfect for our travels!"
"Staff were not extremely helpful. I got the sense I was "bothering" them.
House keeping did not come to clean the room, change the sheets, or replace the dirty towels daily.
Advertised as having 3 hot tubs but while I was there it was relayed the 2 of them were broken. Older fixtures in the rooms. No USB hook up. Need a regular receptical plug in block. Vending machines not updated to accept cards and cash used doesn't give adequate change.
That being said, the room and facility was clean and...