ابحث عن فنادق بالقرب من سوق سيلك ستريت، في بكين من SAR 289

"not bad"

"Superb entrance (you will love it) and gorgeous foyer 💕 staff are super nice. Rooms are clean, functional and have slippers, fresh bottles of water every day. Washing machine was added bonus but struggled to dry them as laundry room dryers were on so low it took hours (my only slight negative). We are heading back there after a 5 day detour to Shanghai so see you soon ❤️"

"it is a design property in the downtown centre, which is convenient. However, the signage, in particular inside the room is terrible. It takes time to work out what button is for what. It is not internationally standardised but a uniquely designed and developed most likely by the hotel. And that is the problem. Guests tend to be tired after flight and just want to settle in and relax. Yet, it takes ages to work out how the buttons work and are responsible for what, which can be frustrating....

"فندق رائع ونظيف، سيكون خياري الاول في المرة القادمة"

"The service was not attentive enough. Staff did not proactively assist with luggage when I was leaving, and customers were not greeted in the hallway. The lobby was chaotic, and staff did not provide clear instructions. During checkout, staff did not notice that the fee had already been prepaid and tried to charge me again. Terrible customer experience considering it is a 5 star hotel. Room is clean with pleasant smell."

"Beautiful hotel, lovely staff - felt worth the price."

"N/a"

"We had a fantastic stay. The hotel was modern, very clean and had good amenities. It also has a great location within walking distance of Sanlitun other malls and the CBD. Most importantly the service was impeccable in all areas - housekeeping, breakfast and concierge, with Josie and the team at reception especially helpful with all our needs and regarding our questions about activities in Beijing."

"It's was very nice"

"Exceeded my expectations. The manager was very good."

"Beautiful breakfast and helpful staff."

"it is in a good location to get around Beijing without getting caught in jams. It is near 2 malls with great food options"

"This hotel presents itself in a professional manner, but the actual service quality does not match the expectations set. The front desk staff are polite on the surface, often smiling, but there is a noticeable lack of initiative or genuine willingness to assist guests. Interactions feel mechanical rather than service-oriented. Another major inconvenience is the handling of food delivery. Unlike the common practice in many hotels in China, where deliveries can be brought to guest rooms or at...

"Laundry was busy but it was very useful to have one. We had a slightly issue with breakfast on one of the days but it was nice to have complimentary breakfast"

"The buffet breakfast had old items put out. My husband ate the breakfast, and I did not. Every other food item we shared such as all the restaurants and street foods. After telling me the items were stale and old, a few hours later, he got sick. I was just fine. Although the hotel was nice, there were no restaurants around the area. I would not stay here again. Location is key, and this was not the place to stay. "

"Great food and helpful staff"

"Perfect location and room is very spacious"

"My experience was extremely disappointing. I strongly advise others to avoid this hotel. While staying at the hotel, the housekeeper removed a bag containing my valuables from my room one day before I checked out. I only realized the item was missing two days after departure, but it was clear I had left it in the room. When I contacted the hotel, they checked the room and claimed nothing was found. Instead of helping, they blamed me for not taking proper care of my belongings. They insisted...