"Me gustó la localización, pero el trato no. Pedí factura y no me la dieron. Me pidieron el correo y no la enviaron"

"Mariadelia welcomed us to the hotel with smoothies and refreshing towels. She was such an angel our whole stay. She anticipated our needs, answered our questions, and helped us book activities. I hope she gets paid highly because she certainly deserves it! We also loved talking with the bartender, Diego who was a sweetie. One of the chefs, Randall also came over and took a picture of me and my husband without us having to ask. Everyone on staff clearly works hard to upkeep this lovely getaway....