"Excellent hotel in the lively area of Namba in Osaka. The hotel is very new and well maintained. We had spacious and comfortable connecting rooms. The onsen was great: too bad that the geometry of the hotel (a tower, as the name says) did not allow for a rotenburo (open-air onsen). Overall, absolutely excellent.
One thing that caught me off-guard: the booking person’s passport was required. It had never occurred to me in 25 years of travel to Japan and apparently it is a new rule in Osaka Prefecture. I was travelling out of our base in Kobe and so I did not bring my passport with me. I fortunately always have scans of alla family members’ passports in my phone, so we could solve that. Make sure to have your passport with you!"
"Lovely place in a great location. Clean and nice room. Perfect for our 3 days in Osaka. Staff are helpful, friendly and polite and location was fantastic. Downstairs is shopping mall and restaurants, that was fantastic. Very busy place but not noisy at all. Well worth it."
"My room offered a stunning view of the city scape and you can get an even better view from the sky spa pool. They offer a decent breakfast buffet and the lunch and dinner buffet is actually a very good western style spread. The shower was a very nice rain fall style with an extra adjustable shower head and you can opaque the glass walls for privacy if you like. The bed was excellent and the TV was equipped with the usual apps but they do default to the Japanese version of the apps.
The location is excellent with easy access to both the Osaka metro and the Keihan line."
"Overall a great experience. Only down side is the elevators that take a long time. Room was very clean and the location of the hotel is very convenient."
"Stayed on 17th floor facing airport, amazing views, great amenities, a massive hotel with normal big hotel amenities (laundry service only).
Comfortable beds and pillows.
One downside was walls between rooms super thin, lady in room next door coughed all night long 😞, limited sleep had."