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"Excellent place. We always stay there "

"Lovely hotel close to the train station"

"As much as possible, stay away from rooms fronting Calle Rodriguez Arias as youth gangs congregate there starting at 11pm and staying till 6am. They get so loud with all their shouting and loud talking that it will ruin your sleep. Other than that, we had a pleasant stay."

"It was a great hotel with close proximity to the downtown and Casco Viejo. The room and bathroom were extremely clean and good size. The customer service was excellent!! We stayed at the Barcelo a few blocks down and felt Hesperia was. A better hotel with a better price. We will definitely come back when we visit again. "

"The hotel is welcoming, up to date and clean. The staff are fantastic, very friendly and helpful. We were able to store our luggage since our rooms were not yet ready, and head into Bilbao for the afternoon. The day of our departure we stored our bags again since we had a late flight. There is a nice restaurant on site, and a shuttle bus to the airport. It’s not fancy but a good option for travelers who need to be near the airport. "

"Lovely room, great service. My only small complaint is the restaurant opened at 8.30 pm"

"Excellent hotel next to major attractions of Bilbao. Highly recomended"

"Good location "

"We stayed here bc of the great location- 12 min walk to Guggenheim, 5 min to shopping and dining, easy to hop on the tram. We also loved the lovely room, very clean, and we reserved garage parking- very convenient. Safe and lovely area."