Find all hotels by Independent in Scratby

"Very nice & comfortable, staff were great"

"Good breakfast but evening meals are expensive "

"The room was slightly stuffy and couldn’t change the air con settings very easily. Other than that everything was spotless, the staff were helpful the lady who booked us in was great and ordered me a taxi for a specified time. A very pleasant stay."

"Loved this little gem of a hotel, beautiful few from the balcony in the morning. Every member of staff made us most welcome. "

"Got to the hotel and and asked if we could have food, the guy who checked us in , said I’ll show you to your room and then I’ll find out , he never came back to us, so ended up having a bag of crisps The other staff was very polite and very helpful Went to bed and the room was nice , but after falling a sleep I woke up around 3am feeling very cold as the heating had been turned off Breakfast wasn’t very nice , bacon was very fatty and the sausage didn’t taste that great, mushrooms was very bland "

"Great place, smart, clean and friendly staff."

"The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!"

"A very pleasant stay. The staff so friendly and hospitable. The food (breakfast & main meals) really good. Would stay again if back in the area"

"The room key I had opened the door to another room! I stayed in room 212, and after a very long day I accidentally went to room 202 and opened up the door and entered the wrong room! After a moment or two of seeing the room wasn't presented correctly, the actual guest of room 202 opened the door and walked into the room whilst I was standing there. It was just a good job I wasn't in the shower, on the loo or getting dressed. As you can imagine, the other guest was quite shocked, as was I. I showed him how my key fit his door and I hadn't broken in. It appears that the room key is actually a master room key, so can fit any door and the same key lock for outside/late night access. No one came to the room to find out if I was OK, or needed anything. I'd not stay there again. It's a shame, as back in the day this must have been quite a lovely hotel, but now has been left in need of modernisation. Yes, the cost per room was quite competitive, but that isn't the point. Safety of guests should always be paramount of importance."