8/10
The lock on patio door did not work when we got there. The pole to block it had rolled under couch from previous guests or cleaning crew, so we didn’t know it was there. No one responded until we contacted again after 6 raccoons came in and ate about 100 in food before we woke up to scare them off. They did come and fix after our visitors but we were still out food and had to leave unlocked for first 4 days. We also asked them to send someone to clean up the mess, but that didn’t happen. We loved to deck/pool area.
Rhonda H.
Stayed 7 nights in Feb 2025