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"Excellent property and staff"

"very good"

"The rooms need a remodel. The beds are way too hard and firm. Provide better bedside tables. Provide Better soap and shower washing supplies. Upgrade the internet speed. Way too slow. "

"The guys working evening hours at the reception are top knotch! Sweet, funny and helpful. "

"The bath tub filled with dark brown water, and some brown water came out of the tap. The last night we were there, we found the bed sheets had been changed and the new ones had blood stains. In general this was a nice hotel decades ago. (The blond wood furniture and scratchy, stiff couch were straight out of my childhood.) The apartment is very large, 2.5 baths, a huge walk-in closet complete with shoe holders and mirrored walls. But it is not nice now. "

"Excellent breakfast buffet. Very friendly service. Rooms well kept. Nice fitness center. Great overall value. Would stay here again. Elevator was slow."

"It was a pleasure to stay at Novotel, the staff was very healpful and pleasant."

"Ubicado en una buena zona. Tiene alternativas de restaurantes alrededor y facilidad para la movilidad. El Staff es muy atento y todos los días hacen limpieza de la habitación. Totalmente recomendado."

"I visit Itaim Bibi a lot and Wanted to try this hotel. Read the other reviews as, for business travelers at least, the lack of usable wifi is a reason not to stay here. It's not even just slow, it's just impossible to get any connection, and when you do (for 5 mins) it's like dialup at best. I really wanted to like this hotel as it's clean, modern and spacious rooms in a great area, but I just can't overlook the problem with not being able to get any work done on wifi."

"Foi uma visita inesperada reservada de última hora quando o outro hotel onde eu ia ficar acabou não dando certo, e foi a melhor coisa que me aconteceu. Suíte enorme, confortável, com uma ótima vista urbana, café da manhã maravilhoso incluso, recepção agradabilíssima, localização conveniente, tudo. Fico muito feliz e recomendo. "