"There was a huge cockroach in the shower."

"this was terrible experience, they made us wait an hour past the 4 pm check-in to get a room, and then they were quite rude about it they reminded us that we had a $53 resort credit, and then conveniently forgot to subtract that from our bill, requiring a phone call, phone tree, two operators and infinite headache to get reversed. the room was tacky, it reminded us of a 1970s florida sit com time share, there was a refrigerator in the middle of the room with two fans sitting on it, the...