"Absolutely loved our stay at Nantipa. Their staff is all amazing and so attentive. They truly care about their customers & every interaction we had with them was pleasant. They day we arrived it was my husbands birthday, they had a mini birthday cake waiting for us in our room. The day we were leaving they left us a little gift in our room & even offered to pack a breakfast box to go since we had to leave really early In the morning. It's details like this that make customers happy and want to...

"Beautiful accommodations, vista, prompt, kind and helpful service."

"Wonderful, relaxing place. Restraunt Bar staff were excellent! Beautiful sunsets!"

"It was a beautiful property! Like a treehouse tucked away in the jungle, but right on the main strip 5 mins across the street from playa Carmen. Close to great cafes, restaurants, and convenience stores. Our check in process went smoothly and the private family room was perfect, except that we noticed quite quickly the AC wasn’t working on the 2nd level in the bedrooms. The staff were so kind and quick to work hard and fix it by the time we went got back for dinner. 10/10 customer service. Would...

"We have stayed at Fuego several times and will continue to come back as it is the perfect paradise. Beautiful place to stay, delicious breakfast, yoga, a beautiful pool and extremely friendly and helpful staff. Very walkable to many restaurants, all beaches and even shopping. Highly recommend!!!"

"Immaculate property - stunning pool - great service. "

"Muy buena atención, no había nadie más hospedado por lo que teníamos el hotel para nosotros, aunque estaba vacío hacían limpieza de todas las habitaciones diariamente, la piscina estaba limpia, la atención fue muy buena. La cama es muy cómoda y se duerme de maravilla."

"Just a lovely hotel. The staff, each and every one of them, were great. So friendly and responsive! "