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"This is our second time staying at this hotel. The first time we stayed at the top area of the property. The Lakefront (lower property area) the rooms are more modern. You walk to the pool and the lake is right there too. The top properties some rooms have an outdoor pool that connects to the back of your room, but you have to drive to the lake . I personally like the pool next to my room, especially on a hot day. The hotel staff are great . My only suggestion is to check the weather. Make sure there isn’t a strong rain storm coming, if so than there is no much you can do around there. I’d still come back to this hotel. Its beautiful staff are great , food is great, and views are great! "

"Food pool beaches people everything was good 10/10"

"Beautiful property, in tune with nature. The staff is very pleasant and caring. Big shout out to Carolina that put the extra icing on the cake, I give her 100/10 rating. She is empathetic and professional, can’t say enough good things about her. Overall experience was excellent."

"Excellent place for the family."

"Staff was very nice, breakfast is included and you get to pick from a menu. I would stay here again"

"The views of the volcano from the igloo's were breathtaking, staff very helpful and friendly!"

"This hotel is situated in an ideal spot; very close to the island so that you see dozens of bird species from it's fabulous deck. The infinity pool is gorgeous as are all the grounds. Well worth the ride to the hotel! They have jet ski, kayaks and even will take you on a boat ride around the lake. The staff were absolutely spot-on. The food was very good. Rooms were comfortable and they use solar power to heat the shower (very hot water!) and provide power. Definitely will be back! "

"muy buen lugar lo recomiendo muy accesible si regreso me gustaria bolver a hospedarme alli"

"Do not even try to stay here, she wont respond calls and text. Let me out because arrived late to the place and she won’t even answer me and the security guard wont even try to help. Stay away no refund granted either"