"As I was checking in one person was checking out and expressed how discouraged he was about his room and stay. I was there 3 nights and there no room cleaning, no clean linens. No coffee supplies. I had to go to the counter everyday for coffee supplies. Some of the lights were not working."

"Visiting family in Reading so location was perfect. Plenty of parking and free of charge. Room was basic, clean apart from dust on bed frame and dressing table. Lovely clean white bed sheets and big white fluffy bath towels. Plug hole on sink and bath needed a good scrub. Reported to reception that the shower water was not flowing away very well and also when boiling the kettle steam was escaping onto the handle. Husband had breakfast, plenty of choice and good quality. We paid £55 in total...