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"First time I've ever used this hotel and was very pleasantly surprised. Room was fully featured whilst compact, staff were friendly. Will definitely consider using them again."

"Very nice hotel with convenient location. Staff were very friendly. "

"We enjoyed our stay, although we spent most of our time in the town centre. The hotel is very conveniently siuated, comfortable and has a nice luxury feel. There are some comments that it could use a refurb but we did not feel that was the case for our room, only in the lobby toilets did I notice some wear and tear. I would return to this hotel, should I be staying in Bath again but will make more use of the facilities next time. The staff are pleasant and helpful but the only negative was one of our drinks orders taken in the garden was forgotten and took 30 mins to arrive but this is not a reason to overshadow our stay and the waiter was very apologetic. "

"Nice hotel for a 1 N stay. Many cruisers are using it. Nice staff. We got a handicapped room. The bed was very small, smaller than a queen size bed for 2. Otherwise it was fine. "

"The hotel staff were very friendly, the rooms were lovely, clean & the beds were very comfortable. On site parking & heated outdoor pool. Breakfast was very good. Overall stay was excellent. "

"Great hotel, super friendly staff, lovely swimming pool. Awesome breakfast served by fantastic waitresses who were lovely. Good sized room and excellent shower, floor a little creaky and bed slightly hard but to be expected in a property of this age. No evening meals unfortunately but plenty of local food options nearby. A little bit of noise in the morning from the coaches running their engines first thing, not excessive. Overall very happy with our stay at Laguna, nice old fashioned style hotel with plenty of character and good value "

"A very decent budget property in an excellent location for activity in the centre "

"Beautiful pet friendly hotel with good onsite restaurant and entertainment. Staff are amazing. "

"A very nice historic hotel. And it has air conditioning!"