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"Happy with the room"

"Quiet and close to the beach"

"The facility is satisfactory and provides excellent value for money, which is particularly advantageous for swimmers competing at the Sunderland Aquatics Centre."

"The room had a balcony overlooking the sea — so beautiful & peaceful. Breakfast was wonderful!"

"Nice"

"A beautiful hotel with friendly, helpful staff. Room was very comfortable. Excellent breakfast too."

"Definitely not a 4 star property. It was decent but not great. It is the only place I've ever stayed where the wifi signal doesn't even reach the 2nd floor - we couldn't use it at all. The floor squeaked and creaked with every step. I understand that it's an older building but it wasn't ideal."

"A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. "

"The castle is a fascinating place to stay with great staff and lovely surroundings"

"The entrance to check in was not obvious from the outside when we arrived and the hotel is isolated in its location. However, staff were friendly, the room was clean and comfortable and the breakfast was good."

"The staff were nice and welcoming and the room we had was nice with a great view of the sea & pier however the bed/mattress was very uncomfortable and the extraction in the bathroom was very noisy. Unfortunately not somewhere we would stay again."

"Lovely hotel, friendly "

"Check in and breakfast were good. The area is close to great pubs and restaurants and the metro. Unfortunately in the year since we last stayed here, the hotel looks a little rough inside. Carpet looks beat up. There are dings and scuffs all over the walls inside hotel rooms. We had a great time otherwise. "

"Better than expected - lovely building well maintained. Very clean."

"Everything was fine."

"Good breakfast and convenient to the city sites. Pay parking on the streets, but not expensive. Only small cars fit in spaces close by."

"Easy parking! Staff are very kind and friendly. Perfect for staying for a night or two. Defiantly recommend "