Find hotels near Royal Palace, Naples from SAR 360

"The first room we were assigned was located directly in the lobby area with the door facing the front desk, which is very noisy. We paid extra to upgrade to a room on the second floor. In the next morning We found ants on the bathroom floor, and many ants on a white pillow in the upgraded room. When I brought the pillow case which was inside out with ants sealed inside to the front desk. The 1st staff said you should bring it back to your room... later on a 2nd staff came to our room and told us they had only found ants in rooms on the first floor and had never seen ants on the second floor. He asked whether we had brought food into the room, which we absolutely had not. He even suggested—while pointing two fingers at us—that the ants might have been brought in by us from a train or airplane, which felt inappropriate and unprofessional. In addition, the safe boxes in both rooms did not work. Overall, the hotel felt more like a 2–3 star property and did not meet the standards expected of a 4-star hotel."

"Very good staff and well decorated rooms. The plumbing is however noisy and the old lift can be slow with a queue.Perfect location in the heart of Naples"

"Great location. Friendly staff. Very comfortable."

"Rooms very clean, staff lovely, breakfast was good too. Location central "

"I like the location and staffs. However the amenities and food qualities are not good enough. "

"This hotel location was perfect! Laredo st just around the corner and Galaria Umberto across the street. Josh was on duty when we arrived, he was very friendly and helpful. Please note when checking in (specially after hours) the entrance maybe confusing. Look for the intercom on the left for entry..reception is on the 3rd floor. "

"First room we had was filled with mosquitos and small gnats. Water pressure and temperature fluctuated greatly which made showering incredibly tedious. Toilet did not flush. Water barely drained from the shower and sink. Air conditioning was locked out and staff told us that it was normal for this time of year. Temperature in the room overnight kept rising and getting more and more humid. Sleep was terrible. We requested a new room for the second night. Second night we moved down the hall. There were less bugs, but water pressure and temperature fluctuations were worse. Still no air conditioning. At least the toilet flushed. Both rooms did have a nice balcony, and the rooftop terrace access is also a decent addition. Lastly, the area the hotel is in is riddled with crime. Police and military are constantly posted in the areas right outside the hotel. Did not feel safe. Do not recommend."

"The staff was excellent and the view was spectacular."

"Very nice place - hosts were responsive and cleaner very helpful"