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"Nice room and convent to Saratoga raceway"

"The hotel was clean. It had two outdoor sitting areas, plus lots of indoors seating. It had a pool and exercise room which I did not have time to use. The room was bigger than expected with a sitting area and desk, plenty of counterspace, etc. All was good."

"Loved how cozy the lobby was with fireplace and coffee"

"Will stay here again. Very nice. Great location"

"Pool was freezing cold."

"Great location and view, loved having the restaurant/bar downstairs. Had a fun trip. Only thing I didn't love is the check in process was kinda weird with noone to talk to, but it all worked out just fine."

"This is a good hotel if you planning on staying close to Albany or Saratoga Springs. I enjoyed my stay at this hotel. Their staff are friendly and helpful."

"The breakfast was great and delicious coffee!"

"This was an all around great experience that exceeded our expectations on all fronts. Everyone involved with our stay there truly did preform to a very high degree service on all facets of our stay. Recommended it highly."

"Super nice staff!!"

"Clean room. Wonderful staff. Delicious breakfast. Highly recommend."

"all good"

"Ac not working properly the first night of our stay"

"Convenient parking Shuttle service & trolley Room excellent & staff"

"I was a huge fan of Brookmere and I will go back. However, I was quite sad to see every trip resulted in more issues than the last. I suspect the hotel is very thinly staffed because the issues stemmed from lack of care rather than poor facilities. e.g. Housekeeping would clean the bathroom but leave all the hair on the floor, repeatedly. The cleaning was very much at eye level only. It was not great to check in to a hotel room and notice other people’s hair on the bathroom floor. The next...

"The bed was comfortable the room was very clean and quiet. I wish we were staying longer. If we return to Saratoga we will stay there again."

"We had excellent customer service and was greeted always with a smile. Will definitely stay there again."

"Lovely new property with friendly, helpful staff at front desk."

"Lovely Inn; friendly staff and perfect location! I hope to get back there again!"