Find hotels in Roseland, Santa Rosa from SAR 251

"The room was very comfortable & what I expected from the pictures. The best treat was the spa experience. We enjoyed the workout facility, massages, the sauna, magnesium outdoor hot tub, adult pool etc. Food was good. We enjoyed biking from hotel into town. Lovina had amazing brunch. Fan of the Napa/Calistoga Valley area! We’ll be back."

"Upon arrival there was trash and throw up on the ground walking into the hotel. Staff was polite during check in. The view from our room was a shipping container and dirty parking lot. It’s an old dirty hotel. Don’t let them trick you into some river view. It’s foul."

"Very clean and nice facilities"

"Nice little breakfast. Nice front desk staff. Comfortable bed."

"Very nice"

"So much warmer and more welcoming when it was best western"

"Clean room. Friendly staff, were able to make accommodations we needed. "

"Very comfortable, convenient location, friendly service oriented staff."

"Do not stay here. This place does not look like the pictures. We checked in and immediately checked out. They still charged us a full three nights stay. And said I had to take it up with Expedia. Expedia told me to contact management since they’re the ones who charged me. When I contacted management, they said it’s not their policy to refund, or cancel within 24 hours of check-in. I told him how am I supposed to know how bad the place is 24 hours before I check in if I’ve never been there. And if your pictures represent one thing in and in real life, they’re completely different. They reluctantly agreed to reimburse me two nights out of the three. But I have yet to see any credit on my credit card. So basically they just lied to me to get me off the phone. This hotel has terrible customer service. And I would not recommend that anyone stay here."