"The staff was very nice. I had expressed that my dad is disabled and we would’ve liked a first floor room. In fairness the hotel wrote back to say that the ADA room would’ve cost $70 more and my parents opted to pass on the extra cost. When they arrived, they were assigned to the THIRD FLOOR! With no elevator, I’m disappointed that they already had the information and still placed them on the top floor. They could have at least assigned them the second floor room. The young lady in reception was...
"The staff was very nice. I had expressed that my dad is disabled and we would’ve liked a first floor room. In fairness the hotel wrote back to say that the ADA room would’ve cost $70 more and my parents opted to pass on the extra cost. When they arrived, they were assigned to the THIRD FLOOR! With no elevator, I’m disappointed that they already had the information and still placed them on the top floor. They could have at least assigned them the second floor room. The young lady in reception was...
Francisca