"Great location and great staff!"

"As I was checking in one person was checking out and expressed how discouraged he was about his room and stay. I was there 3 nights and there no room cleaning, no clean linens. No coffee supplies. I had to go to the counter everyday for coffee supplies. Some of the lights were not working."

"La UNICA ventaja de este hotel es su UBICACIÓN, que resulta muy conveniente para recorrer Londres. Sin embargo, si encuentras otra opción por un precio similar, probablemente valga la pena considerarla! HAY UNA CONSTRUCCIÓN A LADO Mi experiencia con el servicio fue regular. El personal de recepción no siempre mostró una actitud orientada al cliente. En varias ocasiones estaban conversando entre ellos y parecía que atender solicitudes representaba una molestia, no eran amables con nosotros. Las...

"Brilliant room, well located, lovely aesthetics, only downside was a lack of aircon while quite hot but the openable window made up for this as the outside temp lowered"

"Didn’t like the creaky floorboards in the bedroom. Breakfast didn’t seem very organised needed extra staff to cope, didn’t even have marmalade."