"Wonderful outdoor terrace and inside penthouse lounge with 24–hour free coffee (espresso drinks). Free purified bottled water in hallways. Fast elevators. Friendly and efficient front desk staff. Excellent location near Grand Central and many restaurants/coffeeshops. Adequate electrical outlets for device charging."

"This was clean efficient and a GREAT location."

"Excellent stay, staff was amazing at check in, large room with a view of the park"

"I have stayed at the Jewel for a number of years now because its central location, small size, friendly staff, well designed efficient rooms and restaurant in the basement."

"The hotel staff are expressionless, unfriendly, and poorly trained."

"とても親切で、丁寧に対応してくれました。"