"I really like the 27th floor outer deck & workspace."

"Very helpful staff!! On way home Sun 6/7, we stored our luggage at the hotel while we went to a show. The Tony Awards were being held this date at Radio City Music Hall, directly across the street from the hotel. Getting back to the hotel location was challenging due to street shutdowns but once we got there, Jessie went out of his way to assist us. He called a cab to get us to the airport and the driver reached us directly, waited for us at 5th Ave and got us to the airport in time to make our...

"Excellent and proactive staff"

"I’ve found my happy place when staying in the city! It’s fresh, smells amazing, immaculate, awesome location, and room was spacious and well appointed! All of the staff, except Devin, were amazing! About Devin: when I called down to say we were checking out, he said, “let me confirm your email and charges”. I replied, “there shouldn’t be any charges”. He retorted, “well we haven’t checked the room for damages yet!” That remark was off putting to me. Despite that, we’ll definitely stay again!...

"The staff was super friendly. Great location and excellent view from out room."

"The hotel itself was very nice and close to everything. I forgot my toothbrush and staff were so helpful to accommodate me with a lot of stuff. Me and my wife traveled with our two dachshunds and everyone at the hotel, guests and staff were so welcoming and friendly."