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"Staff friendly."

"Good overnight stay at Shahzan Inn at Bukit Fraser. Very convenient and nice restaurant for dinner and breakfast."

"Among Genting this is quite convenient hotel to stay. Like their hot tub with different temperature zone. Enjoy the overall stay there and had back to stay there quite many time."

"It’s a good apartment hotel managed by Swiss Garden group. Check in took a lot of time and parking was a hassle, breakfast was below average. Other than that it was a pleasant stay"

"Never knew Malaysia had such a wonderful hotel and one word WOW , we truly love the hotel and rooms are very big "

"Very good high end and affordable stay especially if you aren’t able to get any GW hotels. Only thing is that there is a rooftop pool that is not accessible unless you pay a seperate fee upon arrival because it is operated by Hard Rock Cafe. There is a hotel included pool on the lower floors though with a gym."

"MRT station is walking distance, and mcd is just next to it. Staff is friendly and nice."

"Get exactly same room as before. Check in and out was fast. It is just the leaking theough the ceiling causing moist ceiling prone to fungal. 😅"

"Clean. Ok. No complaints. "

"My experience at this hotel was fantastic! The prices were very affordable, and the communication was exceptional. I will definitely return in the future."

"Nice view from the balcony. Property is fairly cleaned with such high humidity environments at Genting Highlands, but have a bit smell in the building corridor and first entered the room."