"Well, we chose this hotel because it’s conveniently located near the ferry, waterfront, and another side of London. Unlike typical hostels, we were given our own room. The room was comfortable, but the bed had a spiral mattress instead of a foam mattress, which we’ve never had since childhood. The reception staff took a while to request specific services like towels, Kleenex, an iron, and air conditioning. They could have been more descriptive about what they needed. Despite these minor inconveniences, we thoroughly enjoyed our stay at the waterfront hotel."