"The rooms were lovely and clean and well presented. The breakfast room was light and airy and food was lovely. The grounds were well kept. A picturesque setting. The only downside was the bar was not manned and you had to wait for reception staff to call upon someone to come and serve you. The staff were all polite, helpful and friendly."

"I booked a room overlooking the trees, as shown on Expedia, for nearly £300 a night to celebrate our anniversary. Instead, I was given the room shown in the attached photos. To say I was disappointed would be an understatement. The moment I saw the room and its “view”, the mood of our anniversary was ruined. This was not what I had booked or expected to receive for nearly £300 a night. When I questioned the view, I was told that it was the only room available and that I would have to pay...