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"From the beginning, we got there they attended to every day they grabbed our bags, helped us at the reception desk gave us a beautiful room and wanted to do whatever we needed them to do. The staff was above and beyond the dinner was very close to being a top level restaurant. The breakfast was plentiful every morning. I think I was impressed that they always knew my name and they were easy to help us whenever we had an issue overall, I’m giving it a five star experience. I was so excited to say this because we came out of a hotel that only earned one star"

"Services excellent "

"The lobby personnel made me feel very welcome. Also the restaurant service was great! I would highly recommend this hotel to my friends in Atlanta. Thank you! "

"Beautiful rooms. Christian and Sylvia were fantastic. It might be the priciest and tasteless restaurant in pogliano."

"Fantastiv location and service love the experience "

"We’ve had an incredible holiday staying at Carlos V suite in an annex building just down the lungomare from the main boutique hotel. We had our own rooftop terrace with sun beds and chairs and a Juliet balcony to watch people go by during the evening whilst drinking primitivo wine. All the hotel staff were very welcoming, friendly and helpful and the food at their restaurant was outstanding. Monopoli is a perfect base to stay and hire a car to take you to other quaint historic towns such as Polignano a mare, Ostuni and Alberobello. We took the train from monopoli to Leece for the day too. We particularly loved Monopoli and the daily 3 minute walk to breakfast was enjoyable. We certainly recommend staying at Don Ferrante and in the Carlos V suite as it had everything we needed. Monopoli has many bars and restaurants too and is a very picturesque old town, next to the Castello. We will return again one day . Thank you so much "

"Great place to stay with your family."

"We absolutely loved the hotel. The staff was very very very helpful and friendly. The property and the pool are beautiful. I only have 2 suggestions though. Maybe a mirror by the front entrance. It is hard to see cars coming when you are trying to get out. The other suggestion is for the nights you have parties on the property. I personally didn't have a problem with the large huge music that played all night until 2 am. But I can see others being upset with how loud and how late the loud music played especially if they were maybe having to wake up at 5 am to catch a flight or something. I think maybe in the future you let your guests know about the loud music party and hand out ear plugs. But one again I want to say that the staff was so amazing and helpful, especially the 2 men that were at the front desk. Also a special thanks to the restaurant staff. My mother is vegan and sometimes this is a challenge while traveling. Even though they did not have vegan options on the menu, the chef went out of his way to prepare several vegan dishes for her. They were wonderful and we appreciate this so much. Thank you all for everything tha you do "

"The best staff, they are a true asset "