Search Aparthotels in Punta Sam

"Staff was amazing place was beautiful will definitely be coming back "

"Excellent service Terrific staff especially Fernanda at the Excellence Club Desk who helped us upgrade our room and Sully who was our Pool Concierge Beautiful room Delicious meals"

"Everything and everyone were exceptional!!!!"

"The view, property, amenities are amazing! Adult only pool was enormous with many places to be on your own or with friends. They are still working on communication to guests and online restaurant info is not always accurate. So much thought and planning went into the decor to make it high-end. Pro tip: Plan arrival time earlier in the day as 5pm traffic makes the commute grueling. "

"I loved my stay! My partner and I came to enjoy our 1 year anniversary. I loved the grounds, the service, and the room was incredible. The swim up suite was so beautiful and the pool was insanely clean! The club upgrade was accessible at the front desk but sadly we wanted the swim up suite and they didn't have that type of room available for the club upgrade, which brings me to some of the downfalls as the club upgrade did come with dinner options we didn't have access too. Just a bit of feedback: The buffet (The Kitchen Table) was only open for breakfast until 11am. The resort had many dining options but the buffet closing at 11 was a huge disappointment. Most restaurants had wait times for dinner and a variety of them were either closed some days or only open for lunch or dinner other days. After our 2nd day it definitely felt like food for dinner was inaccessible unless you planned ahead. None of the restaurants took reservations except one which meant most spots had at least a 20-30 minute wait which for a hotel this expensive that was a bit underwhelming. I think opening the buffet for at least a few hours for dinner would be insanely helpful for the guests. Lunch options were accessible for sure, it was really just dinner that we struggled with a bit. One night we ordered room service and honestly the food was insanely bad. For a "

"Need MORE shopping !! MORE places for all inclusive snacks. ice cream shop should NOT close at 10 pm. When theater shows end after 9:30 pm. "

"Wonderful resort, cozy and clean rooms, especially the variety of food and kind staff!! We will definitely return!!"

"Perfect place for a family. We’ve been to a few other hotels in Cancun and Playa del Carmen and Villa del Palmar is by far the best in customer service and food! We loved our stay here. The staff kept checking up on us to see if we needed anything, they stocked the snacks everyday and cleaned the room at least twice a day. The only thing that I would say it’s worth mentioning is that it does not have a lot of entertainment. There were a couple of activities by the main pool during the day but nothing major. If you’re looking for a place to go out and dance at night time, this is not the place for you. There is zero nightlife here. We came with our 3 kids so we didn’t mind at all, we had a great time, but had we come alone it would’ve been a different story. Hope this helps!! "

"Loved the whole experience. All inclusive adult only resort exceeded our expectations. Service was impeccable; food was terrific; a fun experience. We will be back."