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"They stole the deposit. And they have tricks around it to not give it back."

"We had an amazing time!"

"Lots of construction."

"A luxury boutique hotel with all the amenities of a 5 star hotel for a fraction of the cost. Everywhere is a short inexpensive uber ride away! The view is breathtaking. Def recommend getting the room with a sea view. The staff is kind & friendly! The restaurant is delish. You will not be disappointed. Hope to return in the near future."

"⭐⭐⭐⭐⭐ Hyatt Ziva Puerto Vallarta Review (4.8/5) After spending a week at Hyatt Ziva Puerto Vallarta with my wife and our son, I can confidently say this was one of the best all-inclusive vacations we’ve ever had. From the moment we arrived until the day we left, the staff made us feel genuinely welcomed and cared for. They truly set the bar high for what an all-inclusive resort should be."

"We love this hotel and have stayed here three times. We deeply regret their decision to become an all inclusive this Spring. Puerto Vallarta is a great place to go out to eat and enjoy the town, we are not interested in staying in the hotel all the time or paying for food we wont eat. I hope they reconsider this decision, we would return if they did."

"Property is kinda old and outdated. Furniture is old and ac unit was old and a little loud ,bedding and towels were nice and clean but this place is sold as an all-inclusive but units have like a kitchenette but no kitchen utensils at all. it has a coffee maker but no mugs neither coffe supplies like creamer and sugar were provided hell not even bottles of water. Most of all-inclusive resort have minibars with drinks. here, forget about it, just an empty fridge. Food buffet is very limited...

"The housekeeping staff was extremely slow in responding to requests. Took a few hours to get some towels that were not there at check in. Took about 3 hours to get a plunger for our toilet that got clogged even after asking an employee that was passing by and two trips to the front desk. Housekeeping only came to clean the room once in our entire week there despite having the "please clean room" tag on the door. The kids club staff was absolutely priceless. The girls there recognized that my...

"Our room was clean. Staff was friendly. Beach view was nice. Pool was wonderful. Our Favorite was the rooftop bar and pool service."

"Best stay ever! Very friendly staff! Got the VIP Treatment"

"Everything about the room was amazing, staff was incredible, amenities were fabulous, food was outstanding. The only 5 diamond experience in Puerto Vallarta."

"Beautiful small hotel with pool on roof. Situated close to Malecon and restaurants and ocean. Staff was friendly and helpful . Breakfast was out of this world. Will stay there again."

"Having spent years traveling extensively for both business and pleasure, I can confidently say this was one of the finest hotel stays I’ve ever experienced. The service was impeccable—warm, genuine, and delivered with a level of care that made every interaction memorable. The attention to detail throughout the property was extraordinary. The room was beautifully appointed, impeccably maintained, and filled with thoughtful touches that elevated the entire experience. Exceptional hospitality is...

"We stayed at the hotel for five days and it was exactly the peaceful, serene getaway we were hoping for. The staff went above and beyond during our entire stay. Everyone was incredibly friendly, welcoming, and genuinely helpful. Their hospitality really made the experience special. We chose this location because we wanted something quiet and surrounded by nature, and it absolutely delivered. The horseback riding experience was unforgettable and very reasonably priced. Having the horses nearby...

"The apartment was perfect, and fully equipped, and super modern and clean. Great location, close to everything."

"We rented the penthouse (Del Sol) in the ‘offseason’ (July) for a 4 night stay. First, the views from our suite were INCREDIBLE and the way the room was decorated made the stay feel warm and welcoming. The bonus was our own hot tub on the large balcony. The property has 5 pools and the grounds are well taken care of and we had some tasty a fish tacos at the downstairs restaurant. Now the downsides… housekeeping stopped by once during our stay and after that we didn’t request it again. They only...