"I rarely leave negative reviews, but I feel it's important to share my experience. On the first day of our stay, I slipped on water in the hotel lobby that had accumulated due to a leak from the ceiling. At the time of my fall, there was no wet floor warning sign in place. I reported the incident immediately, and hotel staff documented it. Only after my fall was a wet floor sign brought to the area. As a result, I injured my back and forearm, resulting in significant bruising, a laceration, and...

"I had an incredible time at the Fairmont. The staff was fantastic, and the rooms were spotless. I chose to stay in the bungalow, which was incredibly cozy and private. The entire property was simply amazing. The pools, beach, restaurants, and casino were all top-notch. It was a truly memorable experience."