"Booked two ocean view rooms on the third floor. The hotel has a strict policy of 10pm quiet time and it’s for this exact reason I did not book on the beach. First night 11:00pm right outside our room next to the fire pit was a group of people being very loud. They eventually left but returned at 3am to be even louder. (Staff was notified both times) Second night: Elevator broke so that left us having to go up and down stairs with kids and all of our beach gear. Third night: wanted to enjoy the...

"Front staff was rude and unprofessional on check in. Did not greet was short and seemed bothered to serve a customer. This behavior is unacceptable. Walls are thin and guests loud. Based on the customer service I will NOT be returning to this location or others."