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"My wife and I traveled nearly 3,000 miles from California to celebrate our anniversary at the Williamsburg Inn because of the exceptional experiences we had here in the past. Sadly, this stay was one of the most disappointing hotel experiences we’ve had. Our room was not ready at check-in, and we waited over an hour. Had I not repeatedly followed up with the front desk, I don’t believe it would have been ready when it finally was. The delay forced us to cancel our anniversary dinner because we...

"What a great little gem! Highly recommend!"

"We enjoyed our stay and the bed was si comfortable."

"Good"

"This was my first stay at a Bed and Breakfast. The house and the atmosphere was very comfortable. The room was clean and purposeful. Alex, the owner and operator, was very nice and welcoming."

"Excellent snacks in the evening and breakfast. Very nice staff. Great location 3 blocks from the historic town. Easy walking to lots of restaurants. Free parking. Safe location."

"Very clean, convenient to everything, breakfast was excellent and I’m already missing their fancy coffee machine."

"Perfect location to downtown. Hotel is beautiful, great food and bar"

"Very good breakfast, nice staff, quiet and clean hotel. The only problem was that the pillowcases hadn't been washed (they smelled like dirty hair, and the bedspread smelled like dirty armpits). It was very late, and I didn't have much time to sleep, so I couldn't say anything about it. I recommend the hotel 100%, but I would definitely recommend asking for fresh covers and sheets as soon as you check in; that's what I'll do next time."

"The room was comfortable and roomy. It had a separate living room, door to the bedroom, an electronic system to indicate if housekeeping was needed (first time I’ve seen this and it was so helpful), a refrigerator with small freezer. The restaurant and bar were very convenient. The indoor was a wonderful way to relax after a busy day."

"There were ants in my room and never saw housekeeping to mention it or get help. I was never given wifi info The spa refused me my anemities and guest services/spa manager never got back up with me to get a resolution (this was a problem going back to check in). The location was fantastic! I love that Jefferson lived there and it was centrally located! One of the smallest bathrooms in a colonial house. They do use a lot of bleach. Doors slam at night (noisy neighbors). I am optimistic of a...

"Clean room/bathroom, friendly staff, convenient location."

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"The hotel was very clean and the employees very helpful."

"We had a great stay. Breakfast was meh, but you get what you pay for lol(free). I loved the location. Hope to return soon."

"the room is clean, location is very convenient"

"Beware there are other hotels much better to choose from!!!! NOT up to Marriott standards. This is such a poorly managed hotel. Have been coming to Williamsburg 28 years. Everyday breakfast items out (different times) , not being refilled, No coffee. Check in rude, sarcastic and condescending, could not wait for shift to end. Furniture damaged, TV stopped working. Stayed 4 nights and housekeeping came in once."

"This property was fine. The room was spacious and clean. The staff was very friendly and helpful. My issue was with the services or lack of. Maybe I should have known this but I definitely did not read it anywhere. There are no services. No one cleans your room or makes your bed or removes your trash. Sheets and towels are provided upon request and you leave the dirty linens and trash outside your door. Again, maybe I should have known this was a timeshare but I did not and it was not written...

"Fife and Drum is a wonderful place to stay in Williamsburg. The location is amazing because you can walk to the museums and restaurants. Check in and parking are very easy. The place itself is charming and they always have drinks and snacks available in their quaint dining area, as well as delicious breakfast options. We stayed in the Restoration room, which has somewhat odd decor, but on theme for the area. The only negative for me was the bed. The mattress was too hard for my back and it made...

"The breakfast in the morning was very good . At the bar you can order food which everyone seemed to enjoy"