"When we arrived, only three people at reception at 5:00 so line moved slowly. When we entered our room, I noticed the bathroom had a wet floor in front of the toilet, so I thought that was weird, and placed a hand towel on the floor to avoid slipping. Upon returning to bring our luggage, we both then noticed water was streaming from the ceiling light onto the floor which was unacceptable. We had to return to front desk for another room and repack some clothes to move. At that time, we would...

"Everything was perfect"