"I booked a stay at The Gainsborough Bath Spa as a Christmas present for my partner, who had never been to Bath before. Wanting to make the gift extra special, I emailed ahead to request a complimentary upgrade. Having stayed here previously, I was delighted when the team kindly accommodated us—it set the tone for what turned out to be a truly memorable experience. From the moment we arrived, the service was impeccable. Every single member of staff went out of their way to be helpful, creating...

"Atmosphere was charming and comfortable, great location and wonderful service."

"Very helpful staff"

"Always a very pleasant stay, clean and quiet and comfy "

"Just perfect "

"Frequently stay in the hotel we family nearby, never disappoints "

"Great hotel, fantastic staff and delicious food!!"

"The staff were very friendly and helpful "